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Popular Galaxy Note7 Smartphones Recalled From Severe Burn Hazard

Samsung Galaxy Note7 smartphones sold prior to September 15, 2016 have been recalled as the lithium-ion battery in the smartphones can overheat and catch fire.

About the Smartphone Recall

A YouTube (video of a Galaxy Note7 after overheating and burning has gone viral and has been circulated around the internet, providing consumers with a visual representation of just what can happen when the phone catch fire.

The Consumer Product Safety Commission (CPSC) claims that Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns, and 55 reports of property damage, including fires in cars and a garage.

Users of Galaxy Note7 smartphones should immediately stop using the devices and power them down if they were purchased before September 15, 2016.

Contact the wireless carrier, retail outlet, or website the device was purchased from to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device.

Description of Galaxy Note7 Smartphones

  • Approximately 1 million smartphones were sold in the United States, Canada, and Mexico.
  • The smartphones were sold at wireless carriers and electronic stores nationwide, including AT&T, Best Buy, Sprint, T-Mobile, US Cellular, and Verizon stores, as well as online at www.samsung.com and other websites from August 2016 through September 2016 for between $850 and $890.
  • The recalled devices have a 5.7 inch screen and were sold in black onyx, blue coral, gold platinum and silver titanium with a stylus in a corresponding color.
  • Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone.

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