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Ford Faces Class Action Lawsuit for Touch Screen System

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Jarod Cassidy4 years ago

A Reuters news release states that the Center of Defensive Driving has proposed a class action lawsuit against the Ford Motor Company claiming it neglected to fix its MyFord Touch systems resulting in safety hazards to drivers.

About MyFord Touch

  • The system was designed to combine audio, navigation, climate control, mobile calling, entertainment, and safety controls into one central LED interface.
  • The MyFord Touch system also includes MyLincoln Touch and MyMercury Touch.
  • System was sold on 68 percent of 2012 models and 80 percent of 2013 models.

Issues With MyFord Touch System

“In reality, the system is fundamentally flawed, failing to reliably provide functionality, amounting to an inconvenience at best, and a serious safety issue at worst.” – Plaintiffs’ lawyer, Steve Berman (as published by Reuters).

  • Customer complaints include: freezing, system malfunctions, screen blackouts, and failure to connect to mobile devices.
  • Significant risks arise when malfunctions divert driver attention or when the system fails to contact 911 during emergencies.
  • Customers have filed complaints with the National Highway Traffic Safety Administration.
  • Ford acknowlegded receiving 400 issue reports with the system for every 1000 vehicles in November 2012.
  • Consumers and the Center for Defensive Driving are hoping the lawsuit will result in a recall of the system.
Contact an Experienced Auto Recall Attorney

Thomas J. Henry are leaders in the area of product liability litigation. Our Defective Drug and Products Division has extensive knowledge and resources in order to represent our clients efficiently and aggressively. We represent a multitude of people who are battling against manufacturers of defective vehicles and auto parts.

Your choice does matter. If you or a loved one has suffered serious injuries because of a recalled vehicle or defective auto part, call Thomas J. Henry Injury Attorneys immediately. We represent clients/victims all over the country. We are available 24/7, nights and weekends.


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