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UnitedHealth Recalls Electronic Health Record Software

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Jarod Cassidy4 years ago

Bloomberg reports that UnitedHealth Group Inc. has recalled their Picis ED PulseCheck software due to an error that causes doctor’s notes about patient prescriptions to dissociate from their files.

Details on the UnitedHealth Software Recall

  • The recalled Picis ED PulseCheck software was in use in 20 states for the electronic filing and transfer of patient files.
  • According to the Food and Drug Administartion, certain versions of the software did not print information, such as doctor’s notes, tied to prescribed medications and would not add data to patients’ charts.
  • Doctor’s notes are essential in instructing the proper use of certain medications as they detail directions about diet and dosage.
  • A patient who does not receive these directions runs increased risk of serious injury and death from using the prescribed medication incorrectly.

Concerns with the Electron Health Record Systems

  • The federal government is currently pushing healthcare providers to move to an entirely electronic filing system.
  • According to the article, Accenture Research estimates that the global market for electronic health records to be worth about $24.2 billion. As more healthcare provider move to the electronic filing method, the market is expected to grow by 10 percent per year until 2015.
  • Unlike medical device companies, manufacturers of electronic health record software are not required to report safety issues to the FDA.
  • FDA data indicates that Picis Inc. (acquired by UnitedHealth in 2010) issued six recalls of electronic heath record software since 2009.
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