Mercedes-Benz Recalls 1.29 Million Vehicles, Emergency-Call Glitch Can Send Responders to Wrong Location

Mercedes-Benz has issued a recall for 1.29 million vehicles sold in the U.S. since 2016 after determining a software defect in the vehicles’ emergency-call system may dispatch first responders to the wrongful location after an accident.

Details of the Mercedes-Benz Recall

According to KIRO-7, Mercedes-Benz blamed a “temporary collapse of the communication module’s power supply caused by a crash that might lead to the vehicle’s position during a potential emergency call being incorrect.” The automaker added other functions of the call function remain fully operational.

The decision to implement the recall came after Mercedes-Benz learned of a crash in Europe in which the automatic emergency-call system relayed an incorrect location for a wrecked vehicle. An investigation determined a similar incident had occurred in October 2019.

Vehicle owners can expect to be notified beginning April 6. The company will provide a software update to consumers at no charge.

Vehicles Included in the Mercedes-Benz Emergency Call System Recall

The following vehicles are affected by the Mercedes-Benz recall:

  • 2016-2021 Mercedes CLA-Class
  • 2016-2021 Mercedes GLA-Class
  • 2016-2021 Mercedes GLE-Class
  • 2016-2021 Mercedes GLS-Class
  • 2016-2021 Mercedes SLC-Class
  • 2016-2021 Mercedes A-Class
  • 2016-2021 Mercedes GT-Class
  • 2016-2021 Mercedes C-Class
  • 2016-2021 Mercedes E-Class
  • 2016-2021 Mercedes S-Class
  • 2016-2021 Mercedes CLS-Class
  • 2016-2021 Mercedes SL-Class
  • 2016-2021 Mercedes B-Class
  • 2016-2021 Mercedes GLB-Class
  • 2016-2021 Mercedes GLC-Class
  • 2016-2021 Mercedes G-Class

What to Do When Your Defective Vehicle Resulted in Injury

Drivers have enough to worry about while traversing the roadways on a daily basis. When a person gets behind the wheel of a car, there is a reasonable expectation that the car is going to perform in a matter that would not put the operator’s life in jeopardy. Unfortunately, there are hundreds of vehicle recalls each year due to manufacturer defects, from the tires to the ignition switches, that can cause catastrophic injuries and in some cases death. If you or a loved one have been injured due to a defective part in a vehicle, contact Thomas J. Henry.

Our experienced defective vehicle lawyers have handled a multitude of injury claims caused by recalled vehicles. We continue to handle cases involving faulty and dangerous GM ignition switches and Takata airbags. Call us today for a free legal consultation — our attorneys are available 24/7, nights and weekends.

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