Peloton has recalled all of its Tread+ and Tread treadmills after admitting it was wrong to fight the Consumer Product Safety Commission (CPSC) which requested the company recall the treadmills last month.
Beginning in early April, the CPSC urged parents to stop using any and all Peloton treadmills saying it was possible for children, pets, and various objects to be “entrapped, pinned, and pulled under the rear roller.”
At the time of its report, the CPSC said it was aware of the death of a 6-year-old child as well as 39 other related incidents. CNN now notes the total number of injuries exceeds 70.
The CPSC also called on Peloton to issue a voluntary recall which the company initially ignored saying the regulator’s warning was “inaccurate and misleading.” The nonprofit consumer watchdog group called Pelotons refusal to issue a recall “outrageous.”
Peloton has since apologized for its inaction, with CEO john Foley admitting “Peloton made a mistake in our initial response to the CPSC’s request.” CPSC acting chairman Robert Adler said the announcement was the result of “weeks of intense negotiations and effort.”
Consumer Reports’ manager of safety policy state in a release that “It shouldn’t have required so much time and effort to get this product recalled.”
According to the CPSC, recalls have been issued for Peloton’s Tread treadmills and Tread+ treadmills. The treadmills have the model numbers TR02 and TR01 respectively. The Tread (TR02) models were sold for $2,495 while the Tread+ (TR01) were sold for $4,295.
In total, the recall affects about 175,000 treadmills.
Affected units were sold online at onepeloton.com and at Peloton showrooms from September 2018 through April 20,21.
Peloton is offering refunds for customer who return the treadmills. Consumers who wish to keep their treadmills have the option of having Peloton move the treadmills to a room where children and/or pets cannot access it, free of charge. Peloton will also initiate a software update which will automatically lock the treadmills after each use.
Consumers should stop using the treadmill immediately until they have moved the treadmill and received an update from Peloton.
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