Chrysler and Mercedes-Benz "Exploding" Headrests

Thomas J. Henry Law Investigating Injuries Linked to Headrests in Chrysler, Jeep, Dodge, and Mercedes-Benz Vehicles

Thomas J. Henry Law is representing clients injured by Active Head Restraint systems equipped in the headrests of popular Fiat Chrysler and Mercedes-Benz vehicles. The potentially dangerous condition affects some of the automakers’ most popular vehicles, including the Jeep Grand Cherokee, Dodge Caravan, Chrysler 200, Chrysler Town & Country, and Mercedes-Benz C-Class among many others, and can result in serious head injuries, concussion, and an increased risk of crash.

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Chrysler, Dodge, Mercedez-Benz, and Jeep Headrests Can “Burst Open”, “Explode” Without Warning

According to reports, the Active Head Restraint (AHR) systems equipped in the headrests can deploy inadvertently, causing the front of the headrest to jut forward and strike drivers and passengers in the back of the head. Clients and affected consumers describe the occurrence as the headrest “bursting open” or even “exploding.”

Typically, the AHR system is meant to provide head and neck support in the event of a collision in an effort to reduce whiplash. However, in some vehicles, the system is engaging without reason even when cars are in motion. The impact of an inadvertent deployment can cause significant head injuries, even knocking occupants unconscious.

So far, the National Highway Traffic Safety Administration (NHTSA) has received nearly 500 complaints of the headrests deploying inadvertently with at least 71 complaints involving injuries.

Fiat Chrysler Faces Possible Class Action for Headrest Failures

A proposed class action for the headrests seeking compensation for multiple vehicle owners names Fiat Chrysler as well as the manufacturer of the AHR system, Grammer AG of Amberg, Germany, as defendants. The 64-page complaint alleges the issue can be traced back to a “cheap plastic component” that cannot withstand the constant 75 pounds of pressure applied by the AHR spring mechanism. Further, the plaintiffs say the use of the piece was a “cost-saving measure” that put the AHRs at a high risk of failure.

A complaint filed as part of the proposed class action also states Fiat Chrysler has been presented with evidence of the AHS accidental deployment issue but has refused to take action to recall the AHR systems or the headrests. They have also declined to pay for repairs for affected consumers.

Because the automaker has been notified of the problem and has declined to notify consumers, the complaint alleges Fiat Chrysler exercised “fraudulent concealment” and caused buyers and lessees to pay more for the vehicle than they may have provided they had been made aware of the AHS deployment problems.

Vehicles Affected by the Dodge, Jeep, Chrysler, and Mercedes-Benz Headrest Issues

According to a class-action lawsuit filed against Fiat Chrysler and complaints made to the National Highway Traffic Safety Administration (NHTSA), the following vehicles are prone to the potentially dangerous headrest problems:

  • 2010-2018 Dodge Journey
  • 2010-2011 Dodge Nitro
  • 2010-2012 Jeep Liberty
  • 2010-2017 Jeep Patriot
  • 2010-2017 Jeep Compass
  • 2010-2012 Dodge Caliber
  • 2010-2018 Dodge Caravan
  • 2011-2018 Dodge Ram C/V
  • 2011-2018 Dodge Durango
  • 2011-2018 Jeep Grand Cherokee
  • 2010-2014 Sebring/Avenger
  • 2011-2018 Chrysler Town & Country
  • 2011-2018 Chrysler 200
  • 2011-2018 Chrysler 300
  • 2004-2021 Mercedes C-Class
  • 2004-2010 Mercedes CLK-Class
  • 2005-2016 Mercedes CLS-Class
  • 2005-2021 Mercedes E-Class

Can I Sue if I Was Injured by the Headrest in My Chrysler, Jeep, Mercedes-Benz, or Dodge Vehicle?

If you have suffered an injury due to a headrest in a Chrysler, Jeep, or Dodge vehicle, call Thomas J. Henry Law for a FREE case review. We are currently representing multiple affected clients and have the legal experience and financial resources to take on large companies like Fiat Chrysler and Mercedes-Benz.

Let us help you, contact our offices now to speak with an experienced attorney.

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Your Questions Answered

We have straight answers to difficult questions to help you make critical decisions, navigate legal process and help you get justice.

Following an accident, there are always more questions than answers. At Thomas J. Henry, we’re here to answer any questions you have about your injury case.

Yes. If the Active Head Restraint (AHR) system equipped in your vehicle's headrest deployed inadvertently and caused you to get into an accident, you can file a lawsuit against the manufacturer of your vehicle and the manufacturer of your vehicle's AHR. Thomas J. Henry Law is actively representing owners of Chrysler, Dodge, Mercedes-Benz, and Jeep vehicles who have experienced inadvertent headrest deployments in their vehicles. Call now to speak with a Chrysler headrest lawyer about your potential claim to compensation. We are available 24/7, nights and weekends.
The headrest popping forward is part of a safety feature called an Active Head Restraint (AHR). While most drivers are unaware of this feature, the AHR system is supposed to deploy in the event of a collision and provide extra head and neck support to prevent whiplash. The problem, however, is that in many Dodge, Jeep, Mercedes-Benz, and Chrysler vehicles, this system is deploying inadvertently and injuring drivers and passengers. Unaware of the feature, drivers may describe the deployment of the AHR as an "exploding headrest" marked by a sudden popping noise. After, the headrest may appear inflated, expanded, or extended forward. If this sounds like what happened to your vehicle, call Thomas J. Henry Law. We can answer your questions and provide a FREE case consultation to help you understand your legal options for securing financial compensation for any injuries or damages that may have occurred.
At Thomas J. Henry Law, we work on a contingency fee basis. This means you owe us nothing unless and until we win your case - it is part of our No Fee Promise. Further, we offer FREE, no obligation case reviews with experienced attorneys 24/7, nights and weekends. If you or a loved one have suffered an injury due to a Jeep, Dodge, Mercedes-Benz, or Chrysler headrest, call Thomas J. Henry Law now.
You can pursue compensation for any injuries linked to the inadvertent deployment of your Jeep, Dodge, or Chrysler's Active Head Restraint (AHR) system. Upon deployment, consumers and clients have reported:
  • Head Injuries
  • Soft Tissue Injuries
  • Headaches
  • Concussions
  • Unconsciousness
However, if the deployment of your vehicle's AHR caused you to crash, you can sue for those as well. These may include:
  • Neck Injuries
  • Back and Spine Injuries
  • Fractures
  • Disfigurement
These are only a few of the injuries that may have occurred after the inadvertent deployment of your vehicle's AHR system. If you have been injured by an exploding headrest, call our headrest attorneys for a FREE case review. We are available 24/7, nights and weekends.
If you have suffered injury as a direct result of being struck by a deploying Active Head Restraint (AHR) deploying inadvertently or if you were injured in a crash that was caused by an inadvertent headrest deployment, you can seek compensation for any and all resulting damages. Damages may include:
  • Past and future medical costs
  • Pain and suffering
  • Mental anguish
  • Disfigurement
  • Physical impairment
  • Lost wages
Damages available to you will depend on the unique circumstances of your accident and case. To learn more, we urge you to speak with a Chrysler headrest injury attorney at Thomas J. Henry Law. We are available 24/7 to help you with your claim, call now.
Yes. You do not need to be the owner of a vehicle to file a lawsuit provided injuries occurred. So, if you were riding in a friend's vehicle or an Uber or Lyft and were injured by a  headrest or were injured in an accident involving a headrest, you can still file a lawsuit seeking compensation for your injuries. Further, if you were involved in an accident in which the driver of a different vehicle was distracted by an exploding headrest, you may still have a claim against that vehicle's manufacturer. Call Thomas J. Henry Law to learn more during a FREE case consultation.

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